Services and Terms

Welcome to our online kitchenware store service. Before purchasing the product, please read the following terms of service and terms carefully. By using our services, you agree to be bound by the following:

Product Information: We strive to ensure that all product information displayed on our site is accurate. However, we cannot guarantee that all information on the website is completely error-free, accurate or up-to-date. Product prices, descriptions and availability are subject to change and we will endeavor to keep this information up-to-date. If you find that the product information is incorrect during the purchase process, please contact us in time.

Order: When selecting and placing an order to purchase products, please ensure that you provide accurate personal information, delivery address and contact information. We will process the order and deliver the goods based on the information you provide. Please check the order details carefully to ensure they are correct, once an order has been submitted, we cannot amend or cancel it. Confirmation of an order does not imply product availability, if an item is not available, we will promptly contact you with alternative solutions or a refund.

Payment: We accept a variety of secure online payment methods to ensure the security and confidentiality of your payment information. Please note that you are responsible for the accuracy and validity of the payment information you provide.

Shipping: We offer worldwide shipping. Orders will be processed as soon as payment is confirmed and sent via your chosen shipping method. We will endeavor to ensure that orders arrive on time, but please note that delivery times may vary depending on the carrier and destination country. You will be responsible for any additional costs associated with delivery, such as customs or import taxes.

Return and refund: If you have any quality problems or damage to the product you received, please contact us immediately, and provide relevant evidence and detailed description within one week after receiving the product. We will provide return or refund service according to the specific situation. Please note that some items may not be eligible for return policy, please check the product page or contact our customer service team for more information.

Intellectual property rights: All content on our website, including but not limited to text, images, trademarks, logos and graphics, is protected by intellectual property laws. The reproduction, modification, distribution or use of any content on the website without our express authorization is prohibited.

Privacy protection: We respect your personal privacy and take various security measures to protect your personal information. Please read our Privacy Policy to understand how we collect, use and protect your information.

Disclaimer: While we will do our best to provide accurate and reliable information, we cannot be held responsible for any errors, omissions or inaccuracies on the site. Use of all information and products on this site is at your own risk.

Applicable Law and Dispute Resolution: The Services and Terms are governed by the laws of the People's Republic of China. For any dispute arising from the use of this website, both parties shall try their best to resolve it through friendly negotiation. If no agreement can be reached, the dispute shall be submitted to the competent court of the People's Republic of China for resolution.

We reserve the right to change or amend the above terms and conditions at any time without prior notice. It is recommended that you regularly check this page before using our services to learn about the latest terms and conditions.

If you have any questions or need further assistance, please do not hesitate to contact our customer service team. Thank you for choosing our service, I wish you a happy shopping!